Privacy Policy

SUPER SHRIYA STORIES
PRIVACY POLICY
 
Last updated: 18 June 2026
 
1.WHO WE ARE
 
Super Shriya Stories (“we”, “us”, “our”) is a trading name of Shilpa Kotecha Tailor, the author, based in England, United Kingdom.
 
Email:
hello@supershriya.com
 
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase products, sign up to our newsletter, submit forms or otherwise interact with us.
 
2.INFORMATION WE COLLECT
 
We may collect the following information:
 
Identity Information:
 
•Name
•Title
 
Contact Information:
 
•Email address
•Billing address
•Delivery address
•Telephone number
 
Order Information:
 
•Products purchased
•Order history
•Payment status
•Name of recipient 
 
Account Information:
 
•Username
•Password (encrypted)
•Account preferences
 
Marketing Information:
 
•Newsletter subscriptions
•Marketing preferences
 
Booking and Contact Form Information:
 
•Information submitted through enquiry forms
•Information relating to author reading session enquiries
 
Technical Information:
 
•IP address
•Browser type
•Device information
•Website usage information
 
3.HOW WE COLLECT YOUR INFORMATION
 
We collect information when you:
 
•Create an account
•Purchase products
•Subscribe to our newsletter
•Submit contact forms
•Submit author reading session enquiries
•Leave reviews
•Browse our website
•Accept cookies
 
4.HOW WE USE YOUR INFORMATION
 
We use your information to:
 
•Process and fulfil orders
•Deliver products
•Manage customer accounts
•Respond to enquiries
•Arrange author reading session discussions
•Provide customer support
•Send service communications
•Send marketing communications where consent has been provided
•Improve our website and services
•Comply with legal obligations
•Prevent fraud
 
5.LEGAL BASIS FOR PROCESSING
 
We process personal information on the basis of:
 
•Contract performance
•Legitimate business interests
•Legal obligations
•Consent (including newsletter subscriptions and optional cookies)
 
6.PAYMENTS
 
Payments are processed by third-party payment providers including:
 
•Stripe
•PayPal
•Apple Pay
•Google Pay
 
We do not store full payment card details.
 
7.MARKETING COMMUNICATIONS
 
Where you have consented, we may send newsletters, product updates, promotions and related marketing communications.
 
You may unsubscribe at any time using the unsubscribe link included in emails or by contacting us at hello@supershriya.com.
 
8.COOKIES AND ANALYTICS
 
We may use cookies and analytics technologies, including Google Analytics, to understand website usage and improve user experience.
 
Where required by law, non-essential cookies will only be used after obtaining your consent.
 
9.CUSTOMER REVIEWS
 
If you submit a review, your name and review content may be displayed publicly on the website.
 
Please do not include sensitive personal information in reviews.
 
10.CHILDREN’S PRIVACY
 
Our products are designed for children, but our website is intended for parents, carers, teachers and schools.
 
We do not knowingly collect personal information directly from children.
 
If you believe a child has provided personal information to us, please contact us so we can investigate and remove the information where appropriate.
 
11.INTERNATIONAL TRANSFERS
 
Some service providers may process information outside the United Kingdom.
 
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
 
12.DATA RETENTION
 
We retain personal information only for as long as necessary to:
 
•Fulfil orders
•Meet legal and accounting obligations
•Resolve disputes
•Enforce agreements
 
13.YOUR RIGHTS
 
Subject to applicable law, you may have the right to:
 
•Access your information
•Correct inaccurate information
•Request deletion
•Restrict processing
•Object to processing
•Withdraw consent
•Request data portability
 
Requests may be sent to hello@supershriya.com.
 
14.SECURITY
 
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.
 
15.CHANGES TO THIS POLICY
 
We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.
 
16.CONTACT
 
Questions regarding this Privacy Policy should be sent to:
 
hello@supershriya.com